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Kane Digital Solutions Kane Digital Solutions
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      We’ve been in the franking and print industry since 1989, and from the beginning we have been passionate about providing solutions that go above and beyond.

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      Our selection of franking machines, photocopiers and office equipment is particularly diverse, meaning we can cater to the wants and needs of organisations of all types and operations of all sizes.

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      When it comes to managing your office operations, your print and copying facilities must be on-point and primed for success. Unfortunately spiralling costs, inefficiencies and shortcomings are realities in many commercial environments but you don’t have to accept these as a certainty in your company.

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      Franking may not be for everyone but for the vast majority of businesses switching from traditional postage stamps to a modern day franking machine can unlock a variety of advantages, especially if it’s Mailmark-compliant as our machines are.

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      Here at Kane Digital Solutions, we understand that communication is essential for businesses serving all industries.

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Sending post using Special Delivery rates on the DM300M-DM475

Home » FAQs » Sending post using Special Delivery rates on the DM300M-DM475

If you use Special Delivery rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.
Products affected: DM300M™, DM400M™, DM475M™ (G922)

If you use Special Delivery rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.

You can obtain a list of the tracking numbers printed on your device by:

  • Printing a receipt of the tracking number after each Special Delivery item is printed. You can turn this feature off, if required.
  • Printing receipts using the reports menu within Options.

To print Special Delivery rates, follow the steps below.

  1. Press Class.
  2. Press Page Down.
  3. Select your desired Special Delivery class and compensation value:
    • 9 am (£50).
    • 9 am (£1k).
    • 9 am (£2.5k).
    • 1 pm (£500).
    • 1 pm (£1k).
    • 1 pm (£2.5k).
  4. Select the type of Special Delivery service you need:
    • Standard.
    • CL comp.
    • Sat. Service.
    • JE/GG (Jersey and Guernsey).
  5. Select any required extra fees or services.
  6. Press Enter to continue, if required. You then return to the Home screen.
  7. Insert an envelope into the franking machine or press Tape to print a tape. The franking machine prints the postage.
  8. Press Yes if you want to print a receipt. Otherwise, press No.
  9. Insert an envelope or press Tape to print a receipt. You may need to print multiple receipts.
    Special Delivery receipt

Important:

  • You can only print a custom graphic or a custom text message along with a Special Delivery tracking barcode.
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Kane Digital Solutions

Glamorgan House
Ystrad Mynach
Hengoed
CF82 7AN
T: 01443 813588
F: 01443 813 587
E: info@kanemailing.com
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Royal Mail Authorised Inspector & Maintainer of Franking Machines      ISO 9001 Certified      UKAS Quality Management

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