If you use Special Delivery rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.
You can obtain a list of the tracking numbers printed by viewing or emailing a report on your device. You can also generate a report by using Inview™, within Your Account.
To print Special Delivery rates and view printed tracking numbers, follow the steps in each section below.
- Printing Special Delivery rates
- Viewing printed Special Delivery tracking numbers
Printing Special Delivery Rates
- Tap Envelope Printing on the Home screen.
- Tap Class.
- Tap Start Over.
- Tap Royal Mail Special Delivery.
- Tap the desired Special Delivery class and compensation value.
- Tap the type of Special Delivery service you need.
- If prompted, tap Apply or alternatively select any required extra fees or services.
- Tap Apply to confirm. You return to the Envelope Printing app. A preview of the tracking number appears. You can now frank your mail.
Important: You can only print a custom graphic or a custom text message along with a Special Delivery tracking barcode.
Viewing printed Special Delivery tracking numbers
- Tap SendPro Apps on the Home screen.
- Tap Manage Accounts.
- If necessary, tap Got It at the No Sync Required prompt.
- Tap Reports.
- Tap View & print reports.
- Tap the UK Trackable Products report. You may need to scroll to locate this report.
- Tap Next, then set the time period you want the report to provide.
- Tap View report to view the report information on your device.
- Alternatively, tap Actions then Email Report to email the report.