Pitney Bowes was affected by a malware attack which impacted some systems & disrupted client access to some of their services including adding funds to your meter. We apologize for any disruption to your systems. Pitney Bowes are working around the clock to restore affected systems. Please visit pb.com/systemupdate for updates.
UPDATE October 18, 2019 at 9am
Pitney Bowes have made progress in restoring the postage refill process for our UK Clients and will start our testing phase this afternoon to ensure full functionality.
Pitney Bowes plan to issue an announcement tomorrow that the functionality has been fully restored and tested. If we can start the connection process earlier, we will issue an update that this rollout has started.